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IT-Support - First Level - Köln

Aschert & Bohrmann GmbH
Köln, Germany
1 day ago
Apply on aschert-bohrmann.de
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English, German
Job source
aschert-bohrmann.de

Tech stack

Microsoft Windows Microsoft Office

Job description

Annahme und Bearbeitung von IT-Support-Anfragen im 1st-Level-Bereich Analyse und Behebung von Hard- und Softwareproblemen Dokumentation der Supportfälle im Ticketsystem Weiterleitung komplexer Anfragen an den 2nd-Level-Support Unterstützung bei der Einrichtung von IT-Arbeitsplätzen

Requirements

Abgeschlossene IT-Berufsausbildung oder vergleichbare Qualifikation Erste Erfahrung im IT-Support von Vorteil Kenntnisse in Windows-Betriebssystemen und MS Office Serviceorientierung und Kommunikationsstärke Sehr gute Deutschkenntnisse, gute Englischkenntnisse

Benefits & conditions

  • Sicherer Arbeitsplatz in einem modernen Unternehmen
  • Weiterbildungsmöglichkeiten
  • Kollegiales Arbeitsumfeld
  • Flexible Arbeitszeiten

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de
Prepare application

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