IT-Support 1st Level

DIS AG

Heidelberg, Germany

1 day ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Job source

www.adzuna.de

Tech stack

Issue Tracking Systems Computer Equipment Information Technology Operational Systems

Job description

Erste Anlaufstelle bei IT-Störungen oder Anwender-Problemen im Hard- und Softwarebereich

Problemerfassung und Dokumentation mithilfe eines Ticketsystems Entgegennahme von Anrufen Weiterleitung von komplexen Anfragen Grundlegende Diagnose und einfache Fehlerbehebung

Requirements

Abgeschlossene Ausbildung oder Studium im Bereich Informatik, Informationstechnologie oder vergleichbare Qualifikation

Problemlösungskompetenz Kenntnisse in Computerhardware, Betriebssystemen, Netzwerken und Standardsoftware Teamfähigkeit

Benefits & conditions

Flexible Arbeitszeiten Gesundheitsvorsorge Weiterbildungsmöglichkeiten Teamevents Mitarbeiterrabatte Betriebliche Altersvorsorge

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