IT Asset Management (ITAM) Analyst

Stellar Professionals
Richmond, VA, United States
4 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$96,700.0 - $145,000.0
Working hours
Regular working hours

Tech stack

Microsoft Excel Artificial Intelligence IMac Issue Tracking Systems Queue Management Systems Software Licensing Software Repository Hardware Asset Management

Job description

We are seeking an experienced IT Hardware Asset Analyst to manage our IT hardware and software assets across their entire lifecycle-from initial acquisition through retirement. You will oversee inventory, coordinate transfers, handle ticket resolution, track warranties and licenses, and support major PC refresh initiatives. Key Responsibilities Lifecycle & Ticket Queue Management: Monitor and process ITSM ITAM queue tickets (7 10 day turnaround) and coordinate asset transfers across departments (5 7 day SLA). Inventory & Auditing: Perform physical inventories, track physical locations and asset histories, and conduct semi-annual software repository reconciliations. PC Refresh & IMAC: Assist with Installs, Moves, Adds, and Changes (IMAC) and PC refresh efforts. Contracts & Warranties: Maintain accurate records for hardware warranties, maintenance agreements, lease contracts, and software licensing. Reporting: Generate and review weekly IT asset management reports and update ticket history details. Important Skills & Requirements, Who We Are: Exiger is the AI partner for supply chain and procurement automation. Its centralized platform allows organizations to manage their entire operating network, from par…

  • 10 hours ago +

Requirements

Hardware Inventory Management - 2+ Years ITSM / Ticketing Systems - 2+ Years Microsoft Excel - 2+ Years Asset Lifecycle Management - 2+ Years Software License Management - 1+ Year Inventory Auditing - 1+ Year Physical Capability: Ability to lift, pull, or push up to 50 lbs regularly as part of daily duties.

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