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IT Support 1st / 2nd Level

wu personal GmbH
Hamburg, Germany
1 day ago
Apply on www.adzuna.de
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German
Job source
www.adzuna.de

Tech stack

Microsoft Windows Macintosh Computers Databases Operational Systems

Job description

  • Verantwortlich für den 1st und 2nd Level IT Support im Servicedesk bzw. User Helpdesk
  • Installation und Konfiguration der Hard- und Software
  • Zuständig für das Lösen von Störungen
  • Dokumentation der Fehlermeldungen im Ticketsystem
  • Entgegennahme, Aufnahme, Priorisierung und Weiterleitung von Aufträgen und Störungen per Telefon, PM-Tool, Datenbank, Fax und Mail, * Tarifgebundener Vertrag (GVP)
  • Festes Monatsgehalt inklusive übertarifliche Bezahlung
  • Projektzulage ab dem ersten Einsatztag
  • Urlaubs- und Weihnachtsgeld nach GVP
  • Vergütung nach Equal-Pay-Modell
  • Mitarbeiterempfehlungsprogramm
  • Persönliche Betreuung

Requirements

  • Abgeschlossene Ausbildung oder Berufserfahrung im technischen Bereich von Vorteil bzw. Erfahrung im IT Support bzw. Anwendersupport
  • Kenntnisse in den aktuellen Betriebssystemen (Windows 7/10)
  • Umgang mit dem Ticketsystem
  • Mac von Vorteil
  • gute Deutschkenntnisse
  • Englischkenntnisse wünschenswert

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.adzuna.de
Prepare application

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