IT Asset Management Specialist

We are seeking an IT Asset Management (ITAM) Specialist to oversee the lifecycle, inventory, and compliance of technology assets across the organization. This highly visible, hands-on role is responsible for maintaining accurate asset records, managing hardware and software inventories, supporting license compliance efforts, and ensuring asset-related data remains audit-ready and reliable.

The ideal candidate will bring experience with IT asset management processes, inventory reconciliation, device lifecycle management, and ITAM/CMDB platforms. This role partners closely with IT Operations, Security, Procurement, Finance, and external vendors to ensure technology assets are effectively tracked, maintained, and optimized throughout their lifecycle., IT Asset Lifecycle Management

• Manage the full lifecycle of IT assets, including receiving, asset tagging, deployment, assignment, transfer, recovery, repair, refresh, and disposal.
• Support employee onboarding and offboarding by ensuring timely device provisioning, return, redeployment, and secure retirement.
• Coordinate warranty replacements, vendor returns (RMAs), repair activities, and certified IT asset disposition (ITAD) processes, including chain-of-custody and data destruction documentation.

Asset Inventory, CMDB & Data Integrity

• Maintain accurate asset records within ITAM and CMDB platforms, including ownership, location, status, warranty, configuration, cost center, and procurement information.
• Reconcile data across inventory tools, endpoint management systems, procurement records, vendor portals, and physical inventories to identify and resolve discrepancies.
• Perform cycle counts, site inventories, and audits while ensuring adherence to asset standards, naming conventions, and data governance practices.
• Identify and correct duplicate, stale, orphaned, or inaccurate asset records to maintain a reliable system of record.

Software Asset Management & License Compliance

• Track software licenses, maintenance agreements, SaaS subscriptions, and cloud assets to ensure compliance and cost optimization.
• Support vendor audits, license true-ups, renewal tracking, and software compliance reviews.
• Identify opportunities to reclaim, reassign, or eliminate unused licenses and subscriptions while helping identify unapproved software and shadow IT.

Procurement, Reporting & Audit Support

• Partner with IT, Procurement, Finance, Security, and vendors to support technology purchasing, receiving, inventory planning, and asset governance.
• Reconcile purchase orders, invoices, receiving records, and asset data to ensure financial and inventory accuracy.
• Produce reports and metrics related to inventory, asset aging, lifecycle planning, warranties, licenses, and compliance.
• Maintain asset management policies, procedures, and documentation while ensuring audit-ready records are available for internal and external reviews.

• Associate’s or Bachelor’s degree in IT, Business, Supply Chain, or a related discipline, or equivalent professional experience.
• 2-5 years of experience in: IT Asset Management (ITAM), hardware or software asset inventory, IT Operations, Help Desk/Desktop Support with asset management responsibilities, IT Procurement or Technology Inventory Management
• Experience working with ITAM, inventory management, or CMDB platforms such as: ServiceNow, Ivanti, Lansweeper, Snipe-IT, Asset Panda, or Freshservice
• Strong understanding of the complete IT asset lifecycle, including procurement, deployment, maintenance, recovery, and disposal.
• Advanced Microsoft Excel skills, including filters, lookups, reporting, and pivot tables.
• Experience reconciling large datasets and resolving conflicting or incomplete asset information.
• Strong communication skills with the ability to work effectively across technical and business teams.
• Exceptional attention to detail and commitment to data accuracy.

Preferred Experience

• Device imaging and deployment support.
• Hardware inventory reconciliation and audit preparation.
• Software license management and vendor true-up activities.
• IT asset disposition (ITAD) processes.
• Endpoint management or mobile device management tools.
• Experience supporting compliance, governance, or audit initiatives.

Top Skills for Success

• IT Asset Management (ITAM) experience
• ITAM inventory operations and lifecycle management
• Device imaging, inventory reconciliation, software licensing, and asset compliance

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