Network Technician

• Install, configure, and maintain network hardware including switches, routers, firewalls, VPNs, and LAN/WAN infrastructure to ensure reliable connectivity.
• Troubleshoot and resolve complex network issues related to hardware, software, or system configurations promptly to minimize downtime.
• Manage user accounts and permissions through Active Directory and support system administration tasks on Windows Server environments.
• Provide technical support for operating systems such as Windows, macOS, and Linux, assisting users with desktop support and hardware maintenance.
• Monitor network performance using tools like ServiceNow, Jira, BMC Remedy, and other help desk platforms; document incidents and resolutions accurately.
• Conduct regular hardware maintenance and upgrades on computer hardware and network devices to enhance system efficiency.
• Collaborate with IT teams to implement security measures including firewalls, VPNs, and other cybersecurity protocols to safeguard organizational data.

• Proven experience in IT support roles with a focus on computer networking and system administration.
• Strong technical proficiency in operating systems such as Windows (including Windows Server), macOS, and Linux.
• Hands-on experience with hardware maintenance, troubleshooting software issues, and managing computer hardware components.
• Knowledge of Active Directory management and user account provisioning within enterprise environments.
• Familiarity with network security tools including firewalls, VPNs, and LAN/WAN configurations.
• Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
• Ability to prioritize tasks effectively in a fast-paced environment while maintaining attention to detail.

Join us as a Network Technician where your expertise fuels our organization’s connectivity! We are committed to fostering a vibrant work environment that values innovation, teamwork, and continuous learning. If you’re passionate about technology and eager to make an impact through exceptional IT support-this is the perfect opportunity for you!