SAP ERP User Management / Training SME

• Review account/role requests to ensure compliance with Navy ERP/NAVWAR business rules and DoD Information Assurance policy
• Process verified account/role requests, monitdor request status, notify requestor of training requirements, confirm requests are accurately processed, and notify user of account changes when request is complete
• Assist in performing periodic account audits and initiate corrective action when accounts do not comply with policy or business rules
• Develop and update a variety of account management documentation to include quick reference guides and user management instructions
• Provide support for user account issues to provide troubleshooting assistance and tracking until resolution
• Respond to account and user role related data calls
• Perform training administrative functions for NIWC Pacific Instructor Led Training (ILT) using the WayPoints and Navy ERP SuccessFactors to coordinate instructor availability, schedule courses, confirm pre-requisites & register students, create course rosters, confirm course attendance, and record course completion in personnel profiles
• Develop and update a variety of training documentation to include quick reference guides and student checklists
• Provide customer support on Wed Based Training course and other training related issues.
• Track and manage Naval Identity Services Mover Events, following up with managers to ensure user accounts are approved within the 30 day timeframe.
• Other duties as assigned

Do you have experience in Training material drafting?, * Two (2) years’ experience developing business solutions for an organization

• Excellent written and oral communication skills with strong interpersonal skills
• Excellent attention to detail
• Knowledge of Navy ERP
• Experience in creating detailed documentation
• Experience with O365 Applications (Teams, Outlook, Microsoft Excel, Microsoft Planner, One Drive, SharePoint etc).
• Secret security clearance

Position Desired:

• Experience with SAP Enable Now
• Experience with Navy ERP Success Factors
• Experience with Naval Identity Service (NIS)
• Bachelor’s degree in IT, Engineering, Mathematics, Accounting, Finance, or related field

3.93.9 out of 5 stars Remote $75,000 - $80,000 a year, Pulled from the full job description

• 401(k)
• 401(k) matching

• Paid time off, Salary: $75,000-$80,000. Actual compensation offered to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Why You’ll Want to Work at GovSG:

• Competitive pay and benefits, including PTO and company matched 401k
• Development opportunities through comprehensive training suite
• Ability to make an impact supporting the warfighter
• Opportunities to engage with the community through volunteering
• The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.