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Help Desk Support - Columbus, OH (Second Shift)

Software Technology, Inc.
Columbus, OH, United States
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
indeed.com

Tech stack

Monitoring of Systems Issue Tracking Systems Windows PowerShell Topdesk Grafana Servicenow

Requirements

Do you have experience in Ticketing system technical support?, * Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)

  • Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
  • Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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Visualizing Keycloak performance via standard Grafana troubleshooting dashboards

Alexander Schwartz Alexander Schwartz · WWC 2025

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Analyzing satisfaction metric drops to isolate technology department trends

Pauline Pagliaro Pauline Pagliaro · WWC 2025

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WWC Europe 2026 • about 1 month ago

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WWC 2022 • about 4 years ago

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