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IT Support Engineer (M3 CloudSuite)

360 Recruitment
Nottingham, UK
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
indeed.com

Tech stack

Business Software System Configuration Cloud Services Information Technology User Administration

Job description

  • Act as the primary internal support contact for M3 CloudSuite and associated business applications.
  • Provide Level 1 system administration, troubleshooting, user support, and issue resolution for M3 CloudSuite.
  • Work closely with the company’s M3 implementation/support partner to escalate and resolve more complex issues where required.
  • Assist with system configuration, user management, access control, testing, and continuous improvement activities within M3 CloudSuite.
  • Create, maintain, and improve documentation, procedures, and support guides relating to M3
  • Support end users with training, guidance, and best practice usage of the ERP system.

Requirements

  • Preferably educated to Degree or HND level in Information Technology, Computer Science, or a relateddiscipline.
  • Relevant ERP, M3, Microsoft, or infrastructure certifications would be advantageous.
  • Must have at least two years’ experience of using M3 Cloud Suite, preferably in a manufacturing environment.
  • Must have a good understanding of ERP system concepts.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com

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