Quality Assurance Technician

The QA Technician will be responsible for monitoring and verifying food safety, quality control procedures, and regulatory compliance throughout the production process. This role plays a critical part in upholding our brand’s commitment to delivering premium artisan crackers, ensuring that every batch meets or exceeds internal and external quality standards., * Perform and document routine quality checks on raw materials, in-process goods, and finished products.

• Monitor and enforce Good Manufacturing Practices (GMPs) and HACCP protocols.
• Conduct daily inspections of production lines, sanitation processes, and packaging operations.
• Manage and maintain QA documentation, including SSOPs, checklists, moisture and Colorimeter logs, and temperature records.
• Calibrate and use QA equipment (e.g., moisture analyzers, thermometers, scales) with accuracy.
• Assist with internal audits and third-party inspections (e.g., Organic, Kosher, Non-GMO, SQF).
• Support non-conformance investigations, corrective actions, and product holds as needed.
• Communicate quality issues promptly to the production and management teams.
• Participate in training staff on QA protocols and food safety best practices.

Do you have experience in Visual inspection for quality control?, Do you have a High school diploma or GED?, * High school diploma or equivalent.

• Bilingual (English/Spanish) required.
• 1-3 years of experience in a food manufacturing or bakery QA/QC role (preferred).
• Basic familiarity with FDA, FSMA, HACCP, and food safety documentation.
• Strong organizational and observational skills.
• Comfortable working in a fast-paced, hands-on production environment.
• Proficient in Microsoft Excel and able to learn digital QA tools (e.g., SafetyChain or similar).
• Detail-oriented and passionate about food quality and safety.
• Able to lift, pull, push up to 50 lbs., stand for extended periods, and work in a production environment.

Preferred (But Not Required) :

• Experience with artisan or baked goods
• HACCP & GMP experience or relevant food safety training, * Are you proficient in Microsoft Excel

Experience:

• QA/QC: 1 year (Required)
• Food safety: 2 years (Required)

Language:

• Spanish (Required)
• English (Required)

Pulled from the full job description

• Paid training
• On-the-job training
• Health insurance
• Paid time off
• Dental insurance
• Paid holidays, * Health benefits and PTO (after probationary period)
• Paid On the Job Training
• 6 Paid Holidays
• 1.5 Pay for holidays worked
• Medical & Dental Insurance, * Dental insurance
• Health insurance
• Paid time off

Firehook Bakery was founded in 1992. Once a small family-owned and operated bakery serving DC, Maryland, and Virginia, it served delicious artisan breads, baked goods, and desserts.

Fast forward 30 years, and Firehook is one of the leading providers of artisan-baked crackers, with customers across the United States.