CRM Analyst
Role details
Job location
Tech stack
Job description
Your New Company
A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement.
Your new role
You'll be at the heart of a data-led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year.
What you'll need to succeed
- 3+ years' experience with Bloomreach Engagement, including segmentation, personalisation, and API integration
- Strong SQL and data analysis skills, with experience in visualisation and experimentation
- Solid understanding of GDPR, CCPA, and consent management within Bloomreach
- Proven ability to communicate complex insights to non-technical stakeholders
- Collaborative mindset, working closely with marketing, CRM, and commercial teams
What you'll get in return
You'll join a forward-thinking organisation investing heavily in CRM and loyalty as a strategic growth lever. Expect a collaborative culture, hybrid working, and the opportunity to make a tangible impact on customer experience and commercial performance.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #1906054 - Sam
Requirements
- 3+ years' experience with Bloomreach Engagement, including segmentation, personalisation, and API integration
- Strong SQL and data analysis skills, with experience in visualisation and experimentation
- Solid understanding of GDPR, CCPA, and consent management within Bloomreach
- Proven ability to communicate complex insights to non-technical stakeholders
- Collaborative mindset, working closely with marketing, CRM, and commercial teams
