Software Operations Manager

A leading public sector-focused organisation is seeking an experienced Software Operations Manager to join their digital transformation team. This is a key operational role focused on improving and maintaining the quality and performance of essential software services and tooling that support large-scale digital delivery. You'll be at the heart of ensuring that a range of software platforms (including cloud and SaaS products) are managed efficiently, securely, and in line with business needs. You'll work closely with cross-functional teamsâ€"including technology, security, finance, procurement, and business operationsâ€"to support operational excellence, improve internal processes, and drive transparency across tooling and software usage., * Oversee the day-to-day operational support of essential software tooling (SaaS, cloud platforms, and installed tools). Act as a key point of contact for high-value and strategic software tooling (e.g., cloud infrastructure, development platforms).

• Support procurement and contract management activities, ensuring technical requirements are effectively communicated. Create and maintain reporting frameworks to support decision-making and transparency. Identify and mitigate risks related to software operations and procurement.

• Contribute to and review business cases to ensure they reflect best practices, strategic fit, and deliver measurable benefits.

• Engage with internal stakeholders and external suppliers to ensure software solutions align with organisational needs. Collaborate with finance and commercial teams to ensure accurate forecasting and budget alignment.

• Strong experience in software/tooling operations within large or complex organisations.

• Deep knowledge of business management processes including procurement, reporting, and planning.

• Proven ability to manage competing priorities and drive delivery through others.

• Skilled in stakeholder and supplier engagement, with strong communication skills.

• Experience in agile environments and digital transformation initiatives.

• Familiarity with public sector processes and standards is desirable.

• Strong technical and administrative capabilities (e.g., Excel or Google Sheets).

• Confident in using data to support decision-making and performance management.

6 months contract initially - Inside IR35 - £400 - £500 Per day SC Cleared (active clearance required)