IT Support

I am working with a leading UK manufacturing group to recruit an IT Support Analyst. This is a fantastic opportunity to join a well-established business that values innovation, quality, and service.

As IT Support Analyst, you'll be the first line of support for IT issues across the business, ensuring smooth day-to-day operations and proactively identifying areas for improvement., * Provide first-line technical support for hardware, software, and network issues.

• Administer Office 365, SharePoint, and user access rights.
• Set up desktops, laptops, and user accounts for starters and leavers.
• Manage network switches, access points, and VLANs across two sites.
• Monitor backups and liaise with third-party providers.
• Troubleshoot IT systems and deliver internal user training.
• Support patching and updates in collaboration with Group IT.

• Previous experience in an IT support role.
• Strong knowledge of Office 365, Active Directory, Azure AD, DNS/DHCP, Group Policy.
• Experience with VMware vSphere, Azure Resource Groups, and network management tools (e.g., Aruba Central).
• Excellent troubleshooting, communication, and organisational skills.
• Driving license (role covers two sites).

Desirable: ITIL Foundation certification.

• Competitive salary (circa £30K).
• Opportunity to join a growing organisation with career progression.
• Work in a collaborative environment with a strong focus on training and development.