Technical Administrator
Role details
Job location
Tech stack
Job description
This is an excellent opportunity to join a growing business where you will play a key role in supporting sales activity, managing technical quotations, and ensuring a first-class experience for customers., As a Technical Administrator, you will be responsible for preparing accurate and detailed quotations and supporting projects from initial enquiry through to order processing. Working closely with the sales team and other internal departments, you will help ensure projects are prioritised effectively and delivered to agreed timescales., * Preparing accurate quotations and tenders for the supply and installation of products, based on technical drawings and customer specifications
- Managing the project pipeline in collaboration with the sales team, ensuring workloads and response times are effectively controlled
- Reviewing customer orders to ensure they align with quoted terms and conditions before passing to internal teams for processing
- Reviewing drawing, specification, and order amendments and communicating any impact to customers and internal stakeholders
- Handling incoming calls and directing enquiries appropriately
- Working collaboratively with other departments as required
- Undertaking additional tasks as requested by the management team
Requirements
To be successful in this role, you will be organised, detail-focused, and comfortable working with technical information in a fast-paced environment., * The ability to work both under instruction and on your own initiative, prioritising multiple tasks to meet deadlines
- A methodical, organised approach with excellent attention to detail
- Experience using Microsoft Office, including Excel, Word, and Outlook, for cost calculations, quotations, and customer communication
- Excellent interpersonal skills, with the ability to build rapport and maintain strong working relationships