Application Support Engineer

This is a role for someone who wants real ownership, visible impact, and the chance to directly improve how people work every day. As an Application Support Engineer, you'll sit at the centre of the organisation's technology function, ensuring Microsoft 365 is stable, well-managed, and genuinely useful to the wider business.

You'll act as the internal technical authority, working alongside an external MSP while retaining control of day-to-day systems, user experience, and platform development. This is a hands-on, in-house role where your decisions and improvements will be seen and felt across the organisation.

What's in it for you

• Remote-first working with only occasional travel to Manchester or Oxfordshire
• Clear ownership of Microsoft 365 and the internal SharePoint intranet
• An in-house role with autonomy and influence, not ticket-chasing
• A stable, well-established organisation with a collaborative culture
• The opportunity to improve systems, processes, and user experience long-term

What you'll be getting stuck into as an Application Support Engineer

• Providing day-to-day Microsoft 365 and application support to internal users
• Acting as the main internal point of contact with the external MSP
• Developing, managing, and improving the SharePoint Online intranet
• Supporting the rollout and adoption of new Microsoft 365 features
• Maintaining clear IT processes, documentation, and user guidance
• Managing user access, devices, and platform administration

• Previous experience administering Microsoft 365, including Exchange Online, Teams, SharePoint, Intune, and Entra ID
• Proven experience designing and managing SharePoint Online sites
• Good working knowledge of Windows operating systems and basic networking
• Experience using Power Automate or similar Microsoft 365 workflow tools
• Working knowledge of PowerShell for automation and administration tasks

If you want a role where you can take genuine ownership, make visible improvements, and be trusted to run critical platforms properly, this Application Support Engineer position offers exactly that.

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