Knowledge & Systems Executive
Cb Resourcing
Manchester, United Kingdom
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Junior Compensation
£ 33KJob location
Manchester, United Kingdom
Tech stack
Microsoft Word
Microsoft Excel
Microsoft Outlook
Knowledge Management
Microsoft Office
Microsoft PowerPoint
Power BI
SharePoint
Video Editing
Powerapps
Job description
- Maintain and update content across the organisation's knowledge platforms and intranet systems.
- Carry out governance, reporting, and administrative tasks across research and knowledge tools.
- Support and troubleshoot systems in collaboration with colleagues across the Knowledge team and IT.
- Respond to support requests from colleagues across the business in a professional, timely, and accurate manner.
- Assist the Research & Knowledge Services team in handling requests received through the central helpdesk.
- Utilise research, knowledge management, and current awareness tools to support internal teams.
Requirements
- Strong working knowledge of SharePoint, Microsoft Teams, and HighQ, gained through practical experience or training.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Experience with Power BI, Power Apps, or audio/video editing software would be beneficial but is not essential.
- A customer-focused mindset, ideally developed in a service-oriented or internal support role.
- Excellent attention to detail with a methodical and analytical approach.
- A willingness to develop technical skills and learn new systems. To be considered for this role, you need to be located in the UK with the necessary paperwork in place
