Data Center Support Technician (DCIM)

Dedicated daily operational support and maintenance for a corporate data center environment. Role is fully onsite and requires exceptionally reliable attendance record Monday through Friday during regular business hours to support critical infrastructure., * Provision, plan, install, and maintain equipment in the data center including servers network switches and routers.

• Perform rack installs, rack decommissioning, operational readings and inventory management.
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Order and procure equipment and parts necessary for installations in advance.
• Manage shipping and receiving of parts, hardware, devices and perform associated documentation/updates/notifications .
• Write procedural and policy documentation for internal and external use.
• Coordinate expansion projects with requestors and collaborate with cross-functional teams to support data center operations.
• Role also serves an on-call function on a rotational basis.

• Strong knowledge of data center hardware and networking principles
• Familiar with cabling requirements in the data center (copper, fiber, power)
• Proficiency in troubleshooting hardware and software issues
• Excellent problem-solving skills and attention to detail
• Previous experience in a field service or data center technician role is preferred
• Familiar with service management tools such as ServiceNow
• Proficient in using hand tools for equipment installation and maintenance

Pulled from the full job description

• Professional development assistance
• 401(k)
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Life insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Professional development assistance
• Vision insurance