Desktop Support Engineer - Onsite

MSYS Inc.

Nashville, TN, United States

2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.juju.com

Tech stack

LTE (Telecommunication) Virtual Private Networks (VPN) Network Troubleshooting Cisco WebEx Wi-Fi Technology Cisco Servicenow

Requirements

Able to navigate different OUs
Able to look up attributes
Able to reset password and unlock accounts

iOS management, support, and deployment

Setting up new phones/iPads
Resetting iTunes accounts
Resetting network settings
Backup/restore device data

Video conferencing

Cisco WebEx
MS Teams
Cisco Presence video solutions

Network troubleshooting

Internal vs external VPN
LTE
WiFi, + WebEx

Hardware deployment

ServiceNow ticket management
Ticket assignment

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Apply on www.juju.com

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

56 sec

Integrating automated approval workflows into the portal

Markus Eisele · World Congress 2025

1:29 min

Expanding practical knowledge with community sandboxes and resources

Stuart Clark · LIVE

2:27 min

Establishing a simulated technical environment for the workflow demo

Tobias Dunn-Krahn · LIVE

3:45 min

Prototyping deterministic agents with n8n and PyATS

Alfonso Sandoval Rosas · Europe 2026 Virtual

1:06 min

Developer experience and project variety at scale

Alexandra Petri · World Congress 2023

Videos

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How Cisco embraced a DevOps culture within its network engineering team thumbnail