Desktop Support Engineer - Onsite

MSYS Inc.

Nashville, TN, United States

24 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.juju.com

Tech stack

LTE (Telecommunication) Virtual Private Networks (VPN) Network Troubleshooting Cisco WebEx Wi-Fi Technology Cisco Servicenow

Requirements

Able to navigate different OUs
Able to look up attributes
Able to reset password and unlock accounts

iOS management, support, and deployment

Setting up new phones/iPads
Resetting iTunes accounts
Resetting network settings
Backup/restore device data

Video conferencing

Cisco WebEx
MS Teams
Cisco Presence video solutions

Network troubleshooting

Internal vs external VPN
LTE
WiFi, + WebEx

Hardware deployment

ServiceNow ticket management
Ticket assignment

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.juju.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

56 sec

Integrating automated approval workflows into the portal

Markus Eisele · WWC 2025

1:29 min

Expanding practical knowledge with community sandboxes and resources

Stuart Clark · LIVE

2:27 min

Establishing a simulated technical environment for the workflow demo

Tobias Dunn-Krahn · LIVE

3:45 min

Prototyping deterministic agents with n8n and PyATS

Alfonso Sandoval Rosas · Europe 2026 Virtual

1:06 min

Developer experience and project variety at scale

Alexandra Petri · WWC 2023

Videos

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How Cisco embraced a DevOps culture within its network engineering team thumbnail