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Remote Support Engineer

Insight Global
Alpharetta, GA, United States
17 days ago
Apply on jobs.insightglobal.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$62,400.0 - $76,960.0
Working hours
Regular working hours
Job source
jobs.insightglobal.com

Tech stack

Diagnostic Tools Servicenow

Requirements

A client of Insight Global is looking for a Remote Support Engineer to support their hardware team. This individual will need to have strong hands-on remote technical troubleshooting support experience with hardware equipment, as well as proficient customer service experience., Proficient hands-on remote troubleshooting experience with hardware equipment -Strong customer-facing technical support experience, either remote or onsite -Proficiency with remote diagnostic tools, case management platforms (e.g., ServiceNow)

Nice to Have Skills & Experience

-Hands-on remote troubleshooting experience in the commercial print industry

Benefits & conditions

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on jobs.insightglobal.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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