Deskside Support Technician

We are seeking a customer-focused Deskside Support Technician to join our IT support team in San Diego, CA. This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly., Provide Level I & II desktop support for Windows 10/11 and Mac OS

• Troubleshoot hardware, software, VPN, and peripheral issues

• Manage imaging and deployment of new systems

• Perform Active Directory administration (password resets, GPO)

• Support Microsoft Office 365, including Exchange/Outlook troubleshooting

• Maintain and upgrade systems, ensuring standard business applications and peripherals are operational

• Resolve virus/malware issues and perform system clean-ups

• Manage service tickets using ServiceNow

• Assist with hardware distribution to nationwide locations

• Maintain hardware/software inventory and perform warranty service tasks

• Collaborate with team members and provide occasional technical guidance, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Support Specialist TEKsystems

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Operations Leadership Communication Microsoft 365 Problem Solving Customer Service Active Directory Help Desk Support Microsoft Windows Business Valuation Willingness To Learn Full Stack Development Artificial Intelligence Business Transformation Hardware Troubleshooting Conference Room Technology End-User Training And Support Troubleshooting (Problem Solving) +0

Google IT Support Desktop Support Engineer TEKsystems

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Planning Operations Management ServiceNow Procurement Coordinating Group Policy Communication Microsoft 365 Cyber Security Time Management Problem Solving Desktop Support Customer Service Microsoft Office Active Directory Computer Systems Technical Issues Technical Support Help Desk Support Microsoft Windows Strong Work Ethic IT Infrastructure Remote Monitoring Project Management Business Valuation Service Management Information Systems Local Area Networks Workflow Automation Information Technology Full Stack Development Software Documentation Artificial Intelligence Business Transformation Continuous Improvement Process Troubleshooting (Problem Solving) Enterprise Application Integration +0

Google IT Support Desktop Support Technician TEKsystems

San Diego, CA*On-Site

Mac OS Operations Leadership ServiceNow CompTIA A+ Communication Microsoft 365 Problem Solving Desktop Support Customer Service Active Directory CompTIA Network+ Deskside Support Microsoft Outlook Peripheral Devices Business Valuation Microsoft Windows 10 Software Proficiency Full Stack Development Azure Active Directory Artificial Intelligence Business Transformation Hardware Troubleshooting Virtual Private Networks (VPN) Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0

CompTIA A+ Communication Microsoft 365 Problem Solving Desktop Support Customer Service Active Directory CompTIA Network+ Deskside Support Microsoft Outlook Peripheral Devices Business Valuation Microsoft Windows 10 Software Proficiency Full Stack Development Azure Active Directory Artificial Intelligence Business Transformation Hardware Troubleshooting Virtual Private Networks (VPN) Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software), Windows 11, Office 365, O365, M365, intune, Azure, Active Directory, Service desk, Hardware support, Imaging equipment, servicenow, Support, Customer service, Troubleshooting, MAC, A+ Certification, Network+, Dell Hardware

Top Skills Details

Windows 11,Office 365,O365,M365,intune,Azure,Active Directory,Service desk,Hardware support,Imaging equipment,servicenow

Additional Skills & Qualifications

• 2-3 years IT support experience (desktop/hardware/software)

• Proficiency in Windows 10/11, Office 365, Active Directory, ServiceNow, imaging/deployment

• Strong troubleshooting and problem-solving skills

• Excellent communication skills for client-facing interactions

• High school diploma (technical certifications preferred), Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.