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Support Technician

Insight Global
Bentonville, AR, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$41,600.0 - $52,000.0
Working hours
Regular working hours
Job source
indeed.com

Tech stack

Issue Tracking Systems TCP/IP Servicenow

Job description

This role is for a short term project to provide technical support services related to the Walmart US in-store TV Wall in the electronics department. The project is for 3 support technicians to assist onsite services and escalations from Facility Services and NCR as they work on troubleshooting content issues and replacing hardware. Daily responsibilities include working on incidents in ServiceNow and talking on the phone with store associates and field techs to troubleshoot and complete validation steps.

Requirements

Do you have experience in Ticketing system technical support?, Help desk experience

  • Network (TCP/IP) troubleshooting experience
  • Network/AV and Cabling/low voltage experience

Benefits & conditions

3.93.9 out of 5 stars Bentonville, AR 72712 Hybrid work $20 - $25 an hour - Contract, Pulled from the full job description

  • Health insurance
  • Vision insurance
  • Dental insurance

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com

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