Help Desk Service Agent

• Jump directly into the call queue and begin taking calls
• Handle break/fix issues and basic troubleshooting
• Provide basic troubleshooting for monitors, headsets, and user support
• Ensure detailed ticket documentation for seamless issue resolution
• Deliver exceptional customer service in a fast-paced environment

Do you have experience in Ticketing system technical support?, Are you ready to jump into a dynamic and fast-paced environment where your technical expertise and customer service skills will shine? Join a team of dedicated professionals, tackling challenges and enhancing user experiences. This role offers a unique opportunity to grow in a supportive setting. Get ready to dive into real-world troubleshooting and customer interaction, making a tangible impact every day!, * Less than 1 year of IT/Help Desk experience

• Strong communication skills
• Experience in technical customer-facing roles
• Proficiency with Microsoft software environment
• Ability to document ticket notes thoroughly

Nice to Have Skills & Experience:

• Familiarity with ServiceNow ticketing system
• Hands-on technical customer service support experience

3.63.6 out of 5 stars Olathe, KS 66061 $19 - $20 an hour - Temp-to-hire, Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Disability insurance
• Paid holidays, Perks & Benefits:
• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit