IT Technician

Are you a tech-savvy professional looking to make an impact in IT support? Join a dynamic team dedicated to ensuring seamless operation of desktop hardware, software, and peripherals. This opportunity offers hands-on experience in a centralized support model, focusing on device lifecycle management and IT initiatives., * Provide day-to-day support for hardware and software issues

• Troubleshoot and resolve end-user issues efficiently
• Manage incidents and service requests in ServiceNow
• Meet service level objectives (SLOs)
• Configure and deploy workstations
• Support PC refresh and lifecycle management
• Track and manage IT assets effectively
• Deliver exceptional customer service
• Collaborate with internal teams and vendors

Do you have experience in Windows?, * 3+ years of desktop support experience

• Strong troubleshooting skills for Windows OS, hardware, and peripherals
• Experience with Microsoft 365
• Working knowledge of networking concepts
• Experience with ITSM tools (ServiceNow preferred)

3.63.6 out of 5 stars Denver, CO 80202 $25 - $29 an hour - Temp-to-hire, Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Disability insurance
• Paid holidays, Perks & Benefits:
• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit