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Service Desk Technician

Insight Global
Moon Township, PA, United States
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
juju.com

Tech stack

Microsoft Windows AutoCAD Macintosh Computers Software Applications System Configuration Issue Tracking Systems System Center Configuration Manager Software Tools Microsoft InTune Os Ticket Deployment Automation

Job description

Insight Global is looking for a Service Desk Technicians to sit on-site 5 days a week for one of our local Pittsburgh clients. This person will be responsible for internal technical support, assessing business needs, planning and executing technology deployments, and providing on-going support and maintenance. They are required to help with break/fix repairs, ticket resolution, and equipment receipt of inventory for all internal employees.

Requirements

Requiring enterprise experience in an IT Support Role (help desk, phone support, password resets, refresh support, service desk, etc.)

  • Experience with any ticketing system

  • Experience setting up, building, configuring, refreshing, reimaging and deploying devices (Windows, Mac and Mobile Device)

  • Customer Service Experience - White Glove - Engineering software technology experience or familiarity (AutoCAD, Bentley (Infrastructure Engineering Software), Computer Applications, Windows Autopilot, Intune, SCCM

  • TDX Ticketing System

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on juju.com

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