From Words to Action: Advancing Inclusion Through Leadership

What’s the biggest roadblock to true inclusion? It’s not complexity, but the failure to set a clear strategy. Learn how to finally move from words to action.

#1about 1 minute

Defining the core principles of inclusive leadership

Inclusive leadership is about ensuring every team member is seen and heard to foster an environment where diverse perspectives can flourish.

#2about 3 minutes

Overcoming roadblocks to diversity and inclusion

The biggest hurdles for companies are the lack of a clear D&I strategy and the failure to assess and address organizational and personal biases.

#3about 3 minutes

Understanding the crucial difference between managers and leaders

While managers are defined by their position in an org chart, true leaders are chosen by their teams and act as facilitators for their success.

#4about 2 minutes

Why leaders should focus on strengths not weaknesses

Effective leaders build teams with complementary skills, focusing on leveraging individual strengths rather than trying to fix everyone's weaknesses.

#5about 2 minutes

Using the start, stop, continue feedback framework

The "start, stop, continue" method provides a simple, non-confrontational structure for giving and receiving regular feedback to foster growth.

#6about 3 minutes

Fostering a culture of experimentation and learning from failure

Leaders encourage experimentation to drive innovation, which requires building a culture where failure is accepted as a valuable learning opportunity.

#7about 3 minutes

Building a shared language with the Handshake workshop

Heineken's "Handshake" workshop helps teams align on shared principles, values, and ways of working to create a common culture and onboard new members.

#8about 4 minutes

How to move from inclusion to a true sense of belonging

Creating a sense of belonging goes beyond inclusion and is fostered by simple, humanizing actions like showing empathy and checking in with colleagues.

#9about 2 minutes

Securing leadership buy-in for diversity and inclusion

To convince management of D&I's importance, frame it as a business imperative for attracting and retaining talent from younger generations like millennials.