Technical Specialist

As an IT Technical Specialist you will report directly to the Principal Solutions Architect to successfully manage the applications within LCRCA. You will assist with the build, testing, deployment and upgrade of applications. You will provide support, guidance and escalation routes for colleagues. You will assist the Service Centre in dealing with 3rd line support and maximising the availability and performance of all applications.

The role requires an experienced IT technician with excellent technical and problem-solving skills including the ability to deploy SaaS applications and services. The role requires an individual with significant experience of liaising with 3rd parties and conducting UAT. This role will also require an individual who is flexible to manage a heavy workload whilst maintaining a healthy work-life balance., * 1. Significant experience in an IT technical role. Proven hands-on technical experience of applications and systems in a Cloud, Server or Desktop environment.

• 2. Knowledge of IT security standards and best practice.
• 3. Demonstrable experience of working in several technical areas such as: M365, CRM, Sharepoint, PowerApps.

• Local Government Pension Scheme contributions between 5.5% and 12.5%

• Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days

• Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner

• Flexible and hybrid working

• 24/7 access to Employee Assistance Programme for you and your family and Free counselling service

• Corporate discounts at council-owned gyms

• Bike to Work Scheme

• Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year. The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.